Thursday, November 19, 2009

AVG Free 9.0 - What To Do When The Upgrade Won't Download

AVG released version 9.0 and has been prompting users of earlier versions to upgrade. Some people are having trouble completing the upgrade when they click on the link to do so from within AVG.  Some people are trying to find the new version on AVG's web site and, not finding it, think the free version is no longer available.  Here's what to do.

  1. Click here to go to the direct download page at AVG:
  2. Click on the second link (not the Download Manager) to start the download; save the installer to your Desktop. 
  3. When the download finishes, double-click the installer file to install Version 9 over the top of your current version of AVG.  Be sure to pay attention to the questions you'll need to answer.  Say yes to everything EXCEPT the AVG Toolbar and agreeing to send anonymous information back to AVG.
  4. Have patience and allow the installation and update to finish.
All done. No more upgrade prompts, and still free. If you can't make it work - email me, text me or call me. Don't leave it undone!

1 comment:

Tricia said...

Ha! Updating the antivirus software is kinda like a combination of going to church and voting. You feel like you've done your duty and cleaned house at the same time!

Great recommendation, as usual.