Are you having trouble with your RoadRunner email lately?
Or, maybe your RoadRunner (Time Warner) Internet service has been flaky.
You're not alone, and It's probably not you or your
computer. Don't mess with the settings on your computer. If they
worked yesterday, they should work today unless somebody played with your
computer.
More likely, you're feeling the fallout from Time Warner's latest
service woes.
If you do call Time Warner (and I wouldn't bother unless
it's gone on for more than two days) DON'T let them connect to and mess with
your computer, or try to send you to "Microsoft" or a "Microsoft
Partner" to "fix your computer". Most times it will result in
you needing someone else to fix their fix, because there wasn't anything wrong
on your end but they need to make it look like they did something so the crews
have time to fix whatever's wrong on THEIR end.
Here's a quick way to check the status of Time Warner's
network: https://downdetector.com/status/time-warner-cable
And today's latest outage map:
If you have questions about your email or your Internet
service you can call, text or email me anytime. I've probably already heard
about it and can save you some time and agony.
Cathy Contant 315-573-4905 cathy@cathycom.com
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